Privacy Policy

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific consumer or device.

We use the information we collect for specific operational, community-focused, and legal purposes, including to:

• Create, manage, and maintain your member account and subscription tier.
• Facilitate real-time communications, networking, and support between you and other landlords within your regional chapters.
• Process your subscription transactions and send billing notices.
• Administer and distribute enterprise-level partner vendor discounts to you.
• Monitor, protect, and improve the security of our platform against unauthorized access, fraudulent behavior, or malicious activities.
• Deliver automated legislative notifications, legal compliance updates, and platform features.
• Comply with applicable legal obligations, law enforcement requests, or to enforce our Terms and Conditions.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share your data only under the following limited circumstances:

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, destruction, use, modification, or disclosure. However, no internet transmission or electronic storage system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account password and limiting access to your devices.

Depending on your state of residence (including California under the CCPA/CPRA, Virginia, Colorado, and others), you may have specific rights regarding your personal data. These rights generally include:

• The Right to Know/Access: The right to request details regarding what personal information we collect, use, and share.
• The Right to Delete: The right to request that we delete the personal information we have collected from you, subject to certain legal exceptions (such as active billing contracts or mandatory legal record-keeping).
• The Right to Correct: The right to request that we fix inaccurate personal data maintained in your profile.
• The Right to Non-Discrimination: We will not deny you services or charge different prices if you choose to exercise your privacy rights.

To exercise any of these rights, please contact us at the email address provided in Section 8.

We will retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal compliance tracking).

If you cancel your subscription or request deletion of your account, your profile data will be deactivated or anonymized. However, please note that any text, posts, or responses you voluntarily submitted to public community forums or group chats may remain visible to other users, as deleting collective chat history would disrupt the community peer-support archive.

We reserve the right to update or modify this Privacy Policy at any time to reflect operational changes, technological advancements, or updated regulatory frameworks. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, where appropriate, sending a notification to your account's registered email address. Your continued use of the Platform after changes are posted constitutes your explicit acknowledgment and acceptance of the revised policy.